I left my glasses in the van and the team returned them immediately. The drivers truly care and act professionally.
Darrnet 2000
Google Reviews
Non-Emergency Medical Transportation
Rides built for your care.
Wheelchair-accessible, HIPAA-compliant, and operated by trained drivers serving the Finger Lakes region. We get you to your medical appointments safely and on time — every single trip.
(607) 415-767524/7 coordination
HIPAA Compliant
Fully Insured
Wheelchair Accessible
Licensed & Vetted Drivers
Performance
10,000+
Rides completed
Performance
100%
On-time rate
Performance
4.9★
Average rating
Performance
24/7
Availability
Simple process
How it works
01
Book in minutes
Call us or use the online form. Specify pickup, destination and any accessibility needs.
02
We confirm & dispatch
A trained driver is assigned. You receive confirmation with estimated arrival time.
03
Safe door-to-door arrival
Your driver assists you right to the door. Every trip logged and insured.
Safety isn't optional. It's standard.
Every driver is background-checked, HIPAA-trained, and certified in passenger assistance. Our standard covers wheelchair securement, mobility aid handling, and zero missed appointments — because patient dignity is non-negotiable.
Background
Checked drivers
HIPAA
Compliant operation
Insured
Every trip covered
Licensed
NEMT certified fleet
No wait, no stress
We handle pickup timing precisely so you never miss an appointment or wait outside.
Personal rider notes
Add mobility aids, special instructions or medical notes once — they're saved to your profile for every ride.
Always reachable
24/7 phone and online support. If anything changes, we adapt your ride instantly.
What we offer
Our services
Great feedback
People are talking about us
My mother uses wheelchair transport every week. Pickup is always on time and drivers are incredibly respectful.
Maria R.
Patient Family
Reliable dispatching and communication helped us reduce missed appointments for recurring patients.
Care Coordinator Team
Healthcare Partner
Blog
NEMT insights
Ready to book your ride?
Create a free account to save your addresses, rider notes and manage all your trips in one place.
Prefer phone? Reach dispatch at (607) 415-7675.