Mission
Remove transportation barriers so patients can access care on time, every time.
About Royal Community Care
Compassionate NEMT rooted in the Finger Lakes.
We provide safe, on-time non-emergency medical transportation for patients, families, and healthcare partners throughout the Finger Lakes region. Our HIPAA-compliant operation connects riders to hospitals, nursing homes, dialysis centers, and specialist offices — with consistency, reliability, and patient dignity at the core of every trip.
Safety Standard
Background-checked drivers, mobility-assistance training and insured trips by default.
Technology
Optimized dispatching and schedule coordination for better punctuality and visibility.
30K+
Successful transports
98.5%
Passenger satisfaction
24/7
Availability
7+ Years
Industry experience
Our story
Transportation that respects people, schedules, and care.
Royal Community Care was built around one goal: make it easier for patients to get the care they need without stress, uncertainty, or missed appointments.
For patients and families, our service is designed to feel straightforward: schedule a ride, share any accessibility needs, and get where you need to go comfortably.
Behind every trip is a system built for safety and accountability: trained drivers, passenger assistance best practices, and trip visibility that helps everyone stay aligned.
Differentiation
Current Offerings
- No Show
- Late Appointment
- No professional service
- Delayed patient discharges
- Missed appointments
- Lack of reliable transportation
- Communication gaps
Royal Offerings
- 100 % On-time, reliable service
- Professional trained drivers
- Clean, well-maintained vehicles
- Patient dignity & care
- Zero Missed Appointments
- No Communication gaps
- HIPAA compliance
Royal Core Objectives
- 100% On time
- Cost effective
- 100% Automated Scheduling
- Fully Automated Vehicles
- Newest Model Vehicles (5yrs)
- Live Tracking
- 24/7 Service
Royal Mission
- Provide 24/7 NEMT Services in Finger Lake Area
- Conveniently located nearby to most Hospital and Nursing Homes and Assistant Living Facilities
- Ontime performance 100%
- Royal core value is reliability, Consistency and Flexibility
- Ability to Manage all Emergency calls
Need transportation coordination support?
Our team helps patients and facilities set up recurring and specialized rides.